At Hera, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our motion graphics creation platform.
Information We Collect
We may collect the following types of information:
Account Information: When you sign up, we collect details like your name, email address, and billing information.
Usage Data: Anonymized, aggregated analytics about how you interact with the Service, such as features you use, projects you create, and browser or device information. Usage Data does not include any files or media you upload.
User Content: Any files, media, or creative works you upload to Hera (e.g., images, videos, audio, templates). User Content is stored solely to provide and operate the Service on your behalf.
How We Use Your Information
We use your data to:
Provide, maintain, and improve Hera's services.
Process payments and manage your subscription.
Communicate with you about updates, promotions, or support.
Analyze anonymized Usage Data to understand trends and enhance the platform experience.
We will not use your User Content for machine-learning model training, dataset creation, or any purpose other than delivering the Service to you, unless we obtain your explicit prior consent. See our Terms & Conditions — User Content for full details.
How We Protect Your Data
We implement industry-standard security measures, including encryption and secure storage, to protect your information. However, no system is completely immune to risks, and we strive to keep your trust by staying vigilant.
Sharing Your Information
We do not sell your personal data. We may share it with:
Trusted third-party service providers (e.g., payment processors or cloud hosting) who assist in running Hera.
Legal authorities, if required by law or to protect our rights.
Your Choices
You can:
Access or update your account details anytime in your Hera profile.
Delete your account and your User Content. Upon deletion, the limited license you granted us to process your User Content terminates. Some anonymized Usage Data may be retained as required by law or for legitimate business purposes.
Opt out of promotional emails via the unsubscribe link in our messages.
Cookies and Tracking
We use cookies to improve your experience, track usage, and analyze performance. You can manage cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy as Hera grows. Any changes will be posted here with an updated "Last Updated" date, and significant updates will be communicated to you.